If for any reason you are not satisfied with a book you purchased, you can return it to us within 7 days in its ORIGINAL CONDITION, and we will promptly issue a refund.
Please return books in the original carton, if available.
Please allow five to six weeks for your refund to be processed.
Please note: Shipping charges are non-refundable.
If for any reason you are not satisfied with the purchased ebooks or other downloadable PDFs, please contact us within 7 days from the purchase and we'll refund all your money.
In the case of ebook (PDF) refunds, please include the following information in your email:
Date of Purchase
Name and Mail Address Please provide the complete name and mailing address of the person to receive the refund.
Reason for Refund Request We would appreciate very much your taking the time to tell us why you were dissatisfied with a product we sold. We ask for this information so we can learn how to improve the quality of the products and services we provide.